Terms of Service

Last updated: February 2026

πŸ“‹ The short version

We build custom French grammar games for tutors and learners. You send us your content, we make it interactive. Free games are free forever. Paid plans are monthly, cancel anytime, no contracts. All your games β€” free and paid β€” stay live even if you cancel. We aim to deliver games quickly but can't guarantee exact timelines. If you're not happy, we'll make it right. This summary is for convenience only β€” the full terms below are what apply.

1. What we do

mais bon... ("we", "us", "our") operates maisbon.com, a platform that creates custom interactive French grammar games for language tutors and learners. When you subscribe or use our free tier, we build interactive browser-based games using the grammar topics and word lists you provide.

Our service is operated by Anna Avetissyan, based in France. By using our service, you ("you", "the tutor", "the user") agree to these terms.

2. Eligibility

Our service is intended for adults (18 years or older) who are language tutors, educators, or learners. By subscribing, you confirm that you are at least 18 years old. We do not knowingly collect personal data from anyone under 18. While students of any age may play the games you share with them, the tutor β€” not mais bon... β€” is responsible for determining the suitability of game content for their students.

3. Plans and billing

Free tier (Starter): You get 2 custom games at no cost, no credit card required, no expiration. These games are yours to use permanently.

Paid plans (Tuteur Pro and Tuteur Max): Paid subscriptions are billed monthly through Stripe, our payment processor. Your subscription renews automatically until you cancel. You can cancel at any time directly online through your Stripe billing portal β€” there are no contracts, no cancellation fees, and no lock-in periods. In accordance with French law, you can cancel through the same channel you used to subscribe (online).

Price changes: If we change our pricing, we'll give you at least 30 days' notice by email. Price changes apply to the next billing cycle, never retroactively.

4. Right of withdrawal (EU consumers)

Under EU consumer protection law, you have the right to withdraw from an online purchase within 14 days of subscribing, without giving any reason.

However, because our service involves creating custom digital content tailored to your specifications, by submitting your first game request you expressly agree that we begin providing the service immediately and you acknowledge that you lose your right of withdrawal once the custom game has been delivered. If you subscribe but have not yet submitted a game request, you may exercise your 14-day withdrawal right by contacting us at [email protected], and we will issue a full refund.

5. Game delivery

We aim to deliver your custom games as quickly as possible β€” typically within a few business days. While we advertise estimated turnaround times on our pricing page, these are goals, not guarantees. Complex game formats, high demand, or unforeseen circumstances may occasionally result in longer delivery times. We'll always keep you informed if there's a delay.

If a game doesn't match what you requested, let us know and we'll revise it.

6. Cancellation

You can cancel your paid subscription at any time, directly online through your Stripe billing portal. When you cancel:

All your existing games β€” both free and paid β€” stay live and accessible to your students. Nothing goes offline. You simply won't be able to request new games until you resubscribe. Your cancellation takes effect at the end of your current billing period, so you keep access to your full game allowance until then. You will receive a confirmation email when your cancellation is processed.

7. Refunds

If you're not satisfied with a game we built, reach out and we'll either rebuild it to your specifications or work with you to find a fair solution. We handle refund requests on a case-by-case basis β€” our goal is always to be fair.

This refund policy does not affect your statutory rights under EU or French consumer law, including the right of withdrawal described in Section 4.

8. Your content

The grammar topics, word lists, and sentences you send us remain yours. We use them solely to build your custom games. We won't share your content with other tutors or use it for other purposes without your permission.

The game code, design, and platform (including the interactive templates, visual design, and underlying technology) belong to mais bon... We grant you a non-exclusive, non-transferable license to use the games with your students for as long as they remain hosted on our platform.

9. Acceptable use

You agree not to use mais bon... for any unlawful purpose or in any way that could harm the service, its users, or third parties. Specifically, you may not:

Submit content that is illegal, hateful, defamatory, or infringes on third-party intellectual property. Resell, redistribute, or sublicense the games or game templates to other tutors or businesses without our written permission. Attempt to reverse-engineer, copy, or extract the underlying code or templates of our games. Use the service to send spam or unsolicited communications to students or others.

We reserve the right to suspend or terminate your account if you violate these terms, with notice where reasonably possible.

10. If we discontinue the service

If we ever decide to shut down mais bon..., we will make reasonable efforts to:

Give all subscribers at least 60 days' notice by email. Stop billing immediately upon announcement β€” no more charges. During the notice period, provide you with your game files (the HTML files) so you can host them yourself if you choose.

Because your games are standalone browser files, they can continue to work independently even outside our platform. That's a genuine safety net we're proud to offer.

In exceptional circumstances beyond our control (such as a critical infrastructure failure), the notice period may be shorter, but we will always prioritize stopping billing and communicating with you as quickly as possible.

11. Service availability and warranty disclaimer

We do our best to keep all games and the maisbon.com website accessible around the clock, but we can't guarantee uninterrupted service. We're a small team, and occasional downtime β€” for maintenance, hosting issues, or other reasons β€” may happen.

The service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free, uninterrupted, or secure at all times.

This disclaimer does not affect any mandatory consumer rights you may have under EU or French law that cannot be excluded by contract.

12. Limitation of liability

mais bon... provides interactive games as a supplementary educational tool. We don't guarantee specific learning outcomes. To the maximum extent permitted by applicable law, our total liability to you for any claim related to the service is limited to the amount you've paid us in the 3 months preceding the claim.

We are not responsible for indirect, incidental, special, or consequential damages, including lost revenue, lost data, or any issues arising from how students use (or don't use) the games.

Nothing in these terms limits our liability for fraud, wilful misconduct, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

13. Privacy and data protection

What we collect and why: We collect your name and email address (to communicate with you and deliver your games), payment details (processed securely by Stripe β€” we never see or store your card number), and the content you send us (grammar topics, word lists) to build your games. We also use Google Analytics to understand how games are used in aggregate.

Legal basis for processing (GDPR Article 6): We process your personal data based on: (a) contract performance β€” the data is necessary to provide the service you've subscribed to; (b) legitimate interest β€” analytics to improve our service; and (c) consent β€” where applicable, such as for optional marketing communications.

Google Analytics and international transfers: We use Google Analytics 4, which may process data on servers located outside the European Economic Area (EEA), including in the United States. Google operates under the EU-US Data Privacy Framework. You can opt out of Google Analytics by using Google's browser opt-out add-on.

Data retention: We retain your personal data for as long as your account is active or as needed to provide you with the service. If you cancel, we keep your email address and game records for up to 12 months in case you return, after which they are deleted. Payment records are retained as required by French tax and accounting law (typically 10 years for invoices).

Your rights under GDPR: You have the right to: access the personal data we hold about you, rectify any inaccurate data, request deletion of your data ("right to be forgotten"), restrict or object to certain processing, receive your data in a portable format, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Complaints: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des LibertΓ©s), France's data protection authority, at www.cnil.fr.

We don't sell your data to anyone, ever.

14. Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of France. Any disputes arising from or relating to these terms or the service shall be subject to the exclusive jurisdiction of the competent courts in France.

If you are a consumer based in the European Union, nothing in these terms affects your rights under mandatory consumer protection laws of your country of residence. You may also use the European Commission's Online Dispute Resolution platform to resolve disputes.

15. Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll notify you by email at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated terms. If you disagree with the changes, you may cancel your subscription before they take effect.

Questions?

If anything here is unclear, just ask. We're friendly.

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